Common Questions

How do I apply the nails?

Method 1:

Press-on nails can be applied with adhesive tabs for short-term wear (a few days at the most).  They are strong and durable but can easily be removed without any damage to your natural nail.  These nails can be reused, and with the right care can last for years.  For detailed Application instructions visit our YouTube channel 

 

Method 2: 

Press-on nails can also be glued onto the natural nails with nail glue for extended wear (up to 3 weeks).  If nail glue is used, do NOT try to peel or pry the nails off, this will damage the natural nail.   For detailed application, instructions visit our YouTube channel 

How do I remove the nails?

We do not recommend that you soak off the nails with acetone.  This method will destroy the nails and you won't be able to reuse them.   if you used the adhesive tabs, simply soak the nails in warm soapy water for 5 to 10 minutes.  Then use the orangewood stick to gently lift the press on nails from your nails. if you glued the nails on, We recommend soaking the nails in warm soapy water for about 15 to 20 minutes. use the included orangewood stick to gently help lift the press on nails from your nails.   removal will be easier the longer the nails have been on and if they start lifting naturally (between 2 to 3 weeks)

What's included in my order?

10 nails of your Size in a storage box, 24 adhesive tabs, a mini nail file, an Orangewood Stick for pushing back cuticles, and 2 alcohol pads. Additional adhesive tabs and nail glue can be purchased separately. Shipping is free if included in nail order.

What is the turnaround time for orders?

Most orders take between one to two weeks. Feel free to let us know if you need a rush on a set and we will try our best to accommodate you.  Just contact us here.

Do you do custom orders?

Yes, we love doing those! just contact us here with your requirements 

Do you ship internationally?

We sure do! Shipping within Canada usually takes between 2 to 5 business days.  Deliveries to the US takes approximately 6 business days and international shipping will depend on the local courier service.

Can I make changes to the designs?

Absolutely!  Minor change requests such as changing color or changing surface to matte or gloss, or to customize an accent nail can all be noted in the "comment" section when you check out.  For more drastic changes, please contact us first, since it might be best to add it as a custom order.

What is your return/ cancellation policy?

Due to the nature of the product and for hygiene reasons, all sales are final (unless the product delivered is defective or damaged), but we gladly accept cancellations within 24 hours of purchase. 

Please make sure you size your nails correctly, as we can not be held responsible for the wrong sizes ordered.  (see our shapes and sizing page).

 

It is very important to check the shipping info when you check out. We are not responsible for shipments delivered to a wrong address. (Remember to add apartment number if applicable)

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